At RiverStone Appliance Repair, accessible through our website, we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy describes how we collect, use, and share information from users who visit our website or use our services. By using our site or services, you agree to the collection and use of information in accordance with this policy. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Any changes will be immediately posted on this page.

Information We Collect

When you use our website to request a call or service through the provided form, we may collect personal information such as your name, phone number, and email address. No financial transactions or credit card information are processed through our website. Additionally, we automatically collect non-personal browsing data via cookies or web beacons to enhance user experience and analyze website usage.

Use of Collected Information

The information you provide is used primarily to contact you and provide services as requested. We may use your contact details to respond to inquiries, schedule services, and provide updates related to your service requests. Non-personal browsing data is used to improve the overall functionality and performance of our website.

Sharing of Information

By submitting a service request or contacting us, you authorize RiverStone Appliance Repair and our trusted partners to contact you via phone, email, or text for service-related purposes. Your personal information may be shared with trusted partners when necessary for operational and service purposes. We do not sell, rent, or lease your information to third parties for their marketing purposes.

Dispute Resolution

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation concerning any disputes arising from the website or services. In the event of a disagreement, you agree that the maximum compensation for any claim is limited to $100. You are responsible for bearing your own legal fees and expenses if a dispute occurs.

Your Choices

If you wish to opt-out of future communications or have any questions about your personal information, please contact us at (916) 222-2811. Additionally, most web browsers allow you to control cookies through their settings. By declining cookies, some features of our website may not function properly or optimally.

Security

We take reasonable precautions to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the Internet can be guaranteed to be completely secure. As such, although we strive to protect your personal information, we cannot ensure or warrant the security of any information transmitted to us or collected by us online.

Children's Privacy

RiverStone Appliance Repair does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently gathered information from a child under 13 years of age, please contact us, and we will undertake measures to delete such information promptly.

Contact Us

If you have any questions about this Privacy Policy, please call us at (916) 222-2811. Your privacy is important to us, and we are committed to addressing your concerns.